Save time and money managing your print and electronic output. Regardless of your unique OS and application mix, ROC provides a single point of control over every output server, queue, device and job. Easy to install and easy to manage, ROC’s output management solutions, ROC Rhapsody and ROC EasySpooler, go way beyond the typical native print spooler. They work behind the scenes to ensure reliable information delivery, reducing the stress and burden on IT and Help Desk staff.
Output management solutions from ROC reduce the time and resource required to manage your enterprise’s output needs, whether that’s 50, 500 or 5,000 devices. Through a simple, browser interface, IT staff can manage every aspect of your output environment, including the ability to:
ROC’s enterprise-class features improve the reliability and security of high-volume and business-critical output operations. ROC provides automatic failover and re-allocation of servers and queues to ensure that information goes where it’s needed when it’s needed. Smart output delivery and load balancing help maximize resource utilization and reduce downtime. To guarantee data security, ROC offers end-to-end encryption, sophisticated access controls and detailed device and user audit reports.
According to IDC®, up to 23% of all calls to the Help Desk are print-related. Unlike a basic print spooler, ROC’s output management solutions provide Help Desk staff a single point of visibility and control over every server, queue, job and device. Problems in any location are easy to diagnose and quick to resolve. Additionally, end users can be empowered to manage their own print jobs. ROC’s browser interface is simple enough for end users to find, recover and reprint any print job within their department.
ROC’s output management is easy to install and configure in any
UNIX®, Linux®, Windows® or
multi-platform environment. Regardless of the number of output servers, queues
or devices, ROC can be up and running quickly.
With over 4,000 customers around the world, you can be confident that ROC solutions will work seamlessly with your applications in your operating environment. ROC solutions are currently working with literally thousands of custom and off-the-shelf enterprise applications including SAP, Oracle, Microsoft, SunGard and Datatel. Check out our official platform compatibility chart to see how ROC works with the most common platforms.