ROC Rhapsody™
The critical component for reliable information delivery
ROC Rhapsody ensures reliable information delivery across the extended enterprise - anytime, anywhere - to geographically diverse print, fax, email Web or file destinations. You get a single view of your document output management environment, control of all devices, jobs and queues, enabling you to simplify your print output management, streamline and accelerate business processes, and save valuable capital and people resources. And of course, ROC Rhapsody provides the secure encryption and fault tolerance capabilities you would expect in an enterprise output management solution - automatic backup, failover, and re-allocation of printers. ROC Rhapsody solves many of the biggest output management problems in cross-platform environments: printing to multiple printers in UNIX, sharing printers across UNIX, Linux, and Windows systems, printer discovery, and tracking print usage. It's all about ensuring high availability across UNIX, Windows and Linux platforms while reducing the load on your IT and help desk personnel.
Built upon an extremely reliable print output manager, ROC Rhapsody delivers information, documents and reports to the correct output destination in the correct form - according to user preferences. But that's only the beginning. With ROC Rhapsody your IT and help desk personnel get one common point of management and control for managing their entire output environment - monitoring, modifying or re-directing jobs anywhere in the enterprise. This single-system view of all jobs and queues simplifies administration, saving IT time while supporting existing systems and enabling new technologies.
The bottom line? ROC Rhapsody enables you to reliably deliver information anywhere - every time - while giving your IT staff the versatile control needed to ensure efficient document output management.
Reliable delivery and management of ERP documents and reports
ROC Rhapsody provides a fundamental component of the business automation workflow - reliable delivery and management of business-critical documents and reports generated by ERP applications such as SAP®, Oracle® and Peoplesoft®. The system enables you to combine many output jobs into one - a much more efficient approach for a high-volume print output manager. And of course, the ability to automatically burst and electronically distribute large reports in real-time is built-in.
Web-based administration
ROC Rhapsody includes an easy to use administrator Web interface. Administrators can define users rights, including security rights, define printer capabilities and formats, control fault tolerance and distribution of servers and add printers from across the network - all from one central location.
Assured delivery in unattended environments
ROC Rhapsody gathers specific information as to device capabilities, paper trays, interpreter capabilities, alert conditions (both critical - out of paper, and non-critical - toner low) as well as output counts from all SNMP-capable printers. It uses this information to assure reliable document delivery even in unattended environments.
Intelligent Pinter Discovery
ROC Rhapsody has printer discovery capabilities which mean your administrators don't have to manually add each printer or device on the network. While useful to all Rhapsody customers, this is especially valuable to those managing hundreds or even thousands of printers across their enterprise.
Web-based user interface for all users
ROC Rhapsody allows all users to easily manage their own jobs while IT retains control through the ability to customize the specific output management features users access. The Web-based interface provides enterprise-wide access, without requiring IT to manually install software for each end-user client. This is just one more example of how ROC Software helps you reduce the burden on IT, lowering your total cost of operations.
Output auditing for cost and performance accounting
ROC Rhapsody maintains statistics and generates reports on output usage by destination, user, time period ranges, etc. It provides full charge-back, quota control, and auditing data - all to simplify administration and provide an easy method for managing output destination use and change throughout complex environments.
Full-featured for the large and small enterprise
ROC Rhapsody mainframe-like features appeal to users who generate long reports, utilize many different forms, run high-speed printers, distribute output over complex networks and want total control of their output environment.
ROC Software also offers ROC EasySpooler™ that has been designed to meet the needs of smaller organizations. The result? Whether your enterprise involves two destinations or 2,000, ROC Software can help you streamline your document output management and provide reliable delivery of information to all users, making your helpdesk and IT staff's job easier.
