Consulting/Implementation Services

We are dedicated to the success of your enterprise workload automation and output management solution. With a focus on technical consulting for the ROC Enterprise Suite, we provide you with deep technical product skills, solution architecture, knowledge transfer, and quality assurance.

When you engage the ROC Software team of professionals for consulting or implementation services, you have a team dedicated to ensuring your success in delivering greater business value as you mitigate risks, reduce costs and improve ROI.

For more information regarding ROC Software consulting services, contact us at consulting@rocsoftware.com or (512) 336-4200.


Customer Service

The ROC Software Customer Service team is dedicated to ensuring our customers' success as they implement and expand their use of the ROC Enterprise Suite. Our top priority is to ensure our customers have the benefit of full access to technical support and product updates by keeping your maintenance current. We accomplish this by notifying you prior to your maintenance expiration.

Questions or concerns regarding software validation codes are managed by Customer Service. Through customer service, you can register for product training classes, where you will learn to use our products to the fullest. ROC Software prides itself on giving its customers the best service possible. We carefully consider all customer needs and concerns. For questions on Permanent Validation Codes and Maintenance Renewals, please contact us at customerservice@rocsoftware.com or (512) 336-4200.


Training

ROC Software offers a variety of training classes for both new and experienced users of ROC solutions. Our training staff has years of experience and provides expert hands-on instruction to ensure that you get the most from ROC products and services. All of us at ROC Software take pride in our ability to meet our customers needs -- and training is certainly no exception. Our training curriculum varies and our courses can be held in our own training centers, online or at your location. Simply contact the ROC training staff at rocu@rocsoftware.com or (512) 336-4200 to discuss your specific needs.